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Registration and Cancellation Policies |
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Event registrations are accepted on a first-submitted, first-accepted basis. Registrations will be accepted up to the day prior to the course start date (if the event is not full).
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Click the headings below to view detailed information.
Start Time |
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All classroom events will begin at 8:30 AM local time, unless stated otherwise. Times for online events vary, depending on the course. Please consult the course listing page on this web site or your confirmation notice and note the date(s) and time(s) (all times are in shown in Eastern Time Zone - New York time)
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Cancellation Policy - Classroom Training |
For cancellations initiated 21 or more days prior to the course start date, no cancellation fees apply. Paid registrants will be refunded registration fees in full, or a credit for the full registration fee will be applied to one or more future course.
For cancellations initiated less than 21 days prior to the course start date, 75% of the paid course fees will be available as a credit (for one year) for any future PEICE course registration.
No-shows (participants who are unable to attend a course for which they were confirmed) may send a substitute participant to the course. Regretfully, registration fees for no-shows will not be reimbursed.
Due to the inherent nature of the training business, acceptance of our registration policies includes the understanding that PEICE will not be held liable for any cancellation fees incurred by the registrants for travel and accommodation expenses should a course be canceled.
All cancellations must be received in writing via email (to cancellations@peice.com) - all cancellation requests will be confirmed via email response.
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Cancellation Policy - Online Courses and Seminars |
Should registered participants be unable to attend sessions for which they are registered, online seminar cancellations are subject to the following:
Cancellations received in writing (via email to cancellations@peice.com) 7 or more calendar days prior to the online seminar - full refund or credit for future course or seminar
Cancellations received in writing (via email to cancellations@peice.com) 6 or less calendar days prior to the session - 75% of fees refunded or used as a credit for future course or seminar
Refunds will not be issued to registrants failing to attend online sessions for which they have been registered.
All cancellations must be received in writing via email (to cancellations@peice.com) - all cancellation requests will be confirmed via email response.
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Cancellation Policy - In-House Courses |
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Once dates for in-house courses have been approved, an invoice for a non-refundable deposit equal to 50% of anticipated fees, along with all other agreed-upon terms, will be submitted to the client, via email, by the Petroleum Institute for Continuing Education. Commencing on the invoice date, the course dates will be "temporarily on hold" on the instructor's calendar for a maximum of 30 days. Course dates are automatically confirmed if payment is received within 30 days. Should payment remain outstanding after 30 days, the dates will be automatically released from the instructor's calendar. Payment received later than 30 days from invoice date does not guarantee instructor availability. Should the instructor be unavailable after the 30 day period has elapsed, payment will be returned to the client or the event will be re-scheduled to a mutually agreeable date. A final invoice will be issued upon completion of the event.
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Cancellation Policy - Calgary Luncheons |
Should registered participants be unable to attend monthly luncheons for which they are registered, luncheon cancellations are subject to the following:
Cancellations received in writing (via email to cancellations@peice.com) 48 or more hours prior to the luncheon - full refund or credit toward a future luncheon or course
Cancellations received in writing (via email to cancellations@peice.com) 48 or fewer hours prior to the luncheon - refunds not issued but substitutions permitted
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Core Values
All other decisions regarding registration and cancellation issues will be made in a manner consistent with our corporate Core Values.
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